Features and Benefits

Back to top Hotel Reservations:

• Integrated with other functions such as guest profiles, deposits and billing
• Make and update reservations for individuals, groups and business blocks
• Includes features such as deposit handling, cancellations, confirmations, wait listing, room blocking and room sharing.

Back to topRevenue Management:

• Set and automatically control rates by building relations between rate plans
• Powerful tool for rate quotation, revenue forecasting and analysis
• Fluctuate rates based on hotel occupancy
• Highly detailed history reporting on client types, groups, corporate accounts, and rate plans
• Complete control of minimum and maximum night stays on rate plans

Back to topProfiles:

• Record demographic data for individual guests, business accounts, groups and agents
• Makes handling reservations fast, easy and accurate
• Profile fields include: multiple addresses & phone numbers, membership enrolment information, loyalty numbers, stay and revenue details, guest preferences and much more

Back to topFront Desk:

• Facilitate the check in, check out and in-house management of individual guests, groups and walk-ins
  
• Features include: room blocking, managing guest messages & wakeup calls
  

Back to topBack Office:

• Transfer revenue, statistics and city ledger information to the back office accounting system.
• Export to Excel spreadsheets via csv format

Back to topRoom Management:

• Manage all room related functions including availability, housekeeping and maintenance
  
• Complete flexibility to any room assignment policy
  
• Coordinate the front desk with other departments to make room assignment easy
  

Back to topBilling:

• Perform a wide variety of billing functions including posting guest charges and taxes, making adjustments, managing advance deposits, checkouts and folio printing
• Accepts multiple payment options including cash, cheque, credit card and invoice.
• Guest charges can be cross-posted in to/from multiple properties
• Route charges from one guest to another for situations where one guest will be paying for multiple guests
• Segregate certain transaction types by company account i.e. where a company will authorize payment for rooms but not incidentals

Back to topAccounts Receivable:

• Fully integrated module that includes direct billing, invoicing, account aging, bill payments, statement generation and account research
  

Back to topCommissions:

• Calculate, process and manage commission payments to travel agents, GDS/IDS channels, etc.
• Process payments - automatically prints travel agent cheques and provides an itemized summary report

Back to topReporting:

• Hundreds of standard reports are available
• Ability to customize reports to meet your specific needs
• Export to Excel spreadsheets via csv format

Back to topConfigurable:

• Set and manage system features, priorities and defaults
• Set up specific users or user groups
• Assign permissions to determine which features can be accessed by different staff members

Back to topInternational:

• Supports multi-currency and multi-language features to meet the requirements of international operations
• Dictionary can be translated and altered specifically for your property
• Payments can be converted from the currency to currency
• Language for guest correspondence can be automatically determined by the guest profile
• Supports country-specific address formats

Back to topSystem Interfaces:

• Interface to over 400 third-party hospitality systems including telephone, call accounting, voice mail, pay TV, food and beverage POS, GDS reservations, door locks, central reservations, credit cards, vending machines, financial software and many more.

Back to topRoomKey Express:

• Offers smaller hotels, inns and resorts all the functionality required to manage your property in an even more affordable and easy to use package

Tell me How to Buy RoomKey Property Management Software!