Frequently Asked Questions
Training and Support
Training and Support - Answers
What type of training comes with RoomKey PMS?
All new RoomKey clients receive 12 hours of online training via telephone/webex. If you would like us to train your staff in person, we also offer the option of on-site training. Just in case you need a refresher after initial training, we provide access to an online eLearning Library that contains our interactive manual (downloadable to your desktop) as well as a series of short e-learning videos that review important RoomKey functions.
Our FAQ is designed to be a collaborative, working web document -
As a visitor to our website, we encourage your input. If you have
a question that has not been addressed in our FAQ section, please
list it below and we will do our best to answer it within 48 hours
and have it posted for the benefit of others.