Frequently Asked Questions

If the RoomKey eRes booking engine is used in conjunction with RoomKey PMS, the reservation management process is seamless. All your rates, availability and reservations are automatically updated. There is no need to manage two systems and no more headaches as a result of over-bookings. 

GDS (Global Distribution System) is a computerized system used to store and retrieve information and conduct transactions related to global travel. Originally designed and operated by airlines, the GDS sales channel now extends to travel agents and online travel sites. Airlines have divested most of their direct holdings to dedicated Global Distribution System companies, and many systems are now accessible to consumers through Internet gateways to hotels, rental cars, and other services. The four (4) major GDS operations that book and sell tickets for multiple airlines are Sabre, Galileo International, Worldspan and Amadeus. It's becoming more and more difficult for hotels to ignore the explosive growth of internet hotel reservations by - 2010 it's estimated that 46% of all travel bookings will be done online. The GDS channel consists of approximately 600,000 travel agents and 1200 travel websites. GDS provides travel agents and travel websites with real-time (seamless) access to hotel information, where they can view up-to-the-minute rates, room availabilities and general sales conditions for each hotel. From travel agent electronic bookings around the globe to consumer direct electronic access to hotel or hotel chain web sites, GDS helps process reservations in mere seconds. Once an electronic distribution channel transmits a room reservation, your GDS connection converts the computer message into your hotel's unique format and instantly queries the hotel's central reservations system database. A confirmed reservation is then transmitted back through the GDS system and sent on to the appropriate reservation distribution channel.